Shipping Policy
Shipping Methods
Partner Logistics:
- Home Delivery: Black Cat Delivery (Taiwan Main Island only)
- Convenience Store: 7-11, FamilyMart (Taiwan Main Island and Offshore Islands)
Delivery Times/Regions:
Home Delivery:
- Delivery Time: 2-3 days
- Applicable Regions: Taiwan Main Island
Convenience Store Pickup:
- Delivery Time: 4-5 days
- Applicable Regions: Taiwan Main Island
Mail (Offshore Islands):
- Delivery Time: 5-7 days
- Applicable Regions: Taiwan Offshore Islands
Shipping Instructions
Orders will be shipped approximately 2-4 business days after the order date (excluding the order date), excluding holidays.Delivery times are Monday to Friday, 10 am to 6 pm. There are no deliveries on weekends.If there is a high volume of orders during holidays or uncontrollable factors such as natural disasters, shipping may be delayed.For [Home Delivery]: The actual delivery schedule will depend on the route arranged by the delivery driver.For [Convenience Store]: Please pay attention to the arrival notification message and pick up your items within seven days of arrival. Failure to pick up the items without a valid reason may result in the customer bearing the shipping costs.